A CRM for strata managers in Australia
A CRM for strata managers keeps every scheme, owner, levy and repair request in one place, so nothing depends on someone remembering. We build them for Australian strata firms, with AI agents that draft the arrears reminders, owner replies and AGM paperwork. A person on your team reads each one and sends it.
Your strata software probably handles the trust accounting well. We build for the inbox and the follow-ups around it.
Where a strata manager’s week goes.
None of this is hard. There is just a lot of it, across every scheme you look after.
Levy arrears that need chasing
Every quarter some owners pay late. Someone has to spot who, send a reminder, then a firmer one, and keep a record. Across dozens of schemes, it slips.
An inbox that never empties
Owners, committee members, tenants and contractors all write to the same few people. The same questions arrive every week: who fixes the gutter, when is the meeting, where are the minutes. Each reply is quick. Together they take the day.
By-law and repair requests with no trail
A leak is reported, a quote is needed, the committee has to approve it, the contractor has to be booked and the owner wants an update. When all of that lives in email threads, nobody can say where a job is without digging.
AGMs assembled by hand
Notices, agendas, proxy forms, motions and minutes. The paperwork is the same shape every year and the notice periods are fixed, yet it still gets put together from scratch.
Strata Hub reporting on top
In NSW, every scheme except two-lot schemes reports to Strata Hub each year, within three months of its AGM, and managing agents can report for the schemes they manage. That is one more dated task per scheme, every year.
What we build for strata firms.
Four pieces, and you only take the ones you need.
An AI CRM, one record per scheme
AI CRMLots, owners, committee, contractors, levies, open requests and every email, on one record. The next action on each scheme is always visible, so you can see what is overdue at a glance.
AI agents for the inbox and the arrears
AI agentsAgents read the shared inbox, sort what came in and draft replies from your own by-laws and documents. Others draft arrears reminders on the schedule you set and prepare the AGM notice pack.
Connections to the software you keep
Custom softwareWe work alongside your strata management software rather than replacing it. Where it offers a way to connect, we link the two, and a dashboard shows Strata Hub due dates and arrears by scheme on one screen. For fire safety statement dates, try our free [AFSS due date calculator](/tools/afss-due-date-calculator).
A website owners can use
WebsitesA site that tells owners and committees who you are, which areas you cover and how to raise a request, with a form that lands straight in the CRM.
Priced from your scope.
The CRM implementation is one-time, with no per-seat subscription. The real number comes from your scope, and you get it in writing before anything starts.
If you would rather start smaller, the operations audit maps your recurring work first. It is $1,200, fixed, and credited in full against your first build if you go ahead within 30 days. More on what an AI CRM costs in Australia.
See the AI CRM on our services pageAI CRM implementation, one-time
from$4,850
A floor, not a fixed fee. Ongoing care is optional, from $150 a month.
What we have built so far.
Our case studies so far are in Spain: MYC, a consultancy, IN&VAL, an industrial consultancy, and Cepeman, a training business. None of them manages strata, and we will not pretend otherwise. The work is the same shape though: a CRM whose agents read the inbox, draft from the firm’s own documents and keep every follow-up on schedule.
€15,000
MYC spent €15,000 on bought lead lists. Its CRM’s agents now find leads that match its own criteria, for cents each.
Related reading
From the blog
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No. Your strata software keeps the trust accounting and the ledger. The CRM sits alongside it and handles the correspondence, the requests and the follow-ups. Where your software offers a way to connect, we link the two so nothing is typed twice.
Book a 20-minute call.
Tell us how your schemes are run today. We will tell you what we would automate first and what we would leave alone.