The Numbers
$0

average yearly cost of admin to Australian small business

BEPRA Growth eliminates it for $500/month.

Source: Reckon SMB research, 2024

The Cost of Doing Nothing

Every day, in measurable losses.

Australian small businesses lose revenue and time in predictable ways. Most owners don't see it because the losses are quiet.

62%

of callers immediately call a competitor

12 hrs

weekly admin time lost

$3,250

monthly Sydney part-time receptionist

78%

of customers buy from the first responder

85%

don't leave a voicemail or call back

60%

of trades calls missed while on-site (FlowWorks)

What $500/Month Replaces

The replacement math.

BEPRA Growth at $500/month replaces tools, people, and lost revenue. Here's the breakdown.

Part-time receptionist$3,250/mo
Zapier + booking + SMS + tools$600/mo
Manual admin (12 hrs at $30/hr x 4.3)$1,548/mo
Lost bookings (4 x $80 + 87% no-callback)$695/mo
Generic chatbot$99/mo
BEPRA Growth (replaces all above)$500/mo

Before

$0

per month. What you're spending or losing.

With BEPRA Growth

$500

per month. Your only cost.

You Keep

$0

per month. Back in your pocket.

ROI Breakdown

How BEPRA pays for itself.

The math is simple. One recovered missed booking pays for a week. Two pay for the month. The rest is profit. Sourced from Australian small business research.

Monthly ROI for a typical Australian small business

Direct Revenue Recovered

Workers prevent missed bookings

4 missed bookings x $80

= $320

The 87% no-callback compounding

8.7 of 10 callers never return x $80

= $695

Workers re-engage lapsed customers

2 customers x $1,200 LTV

= $2,400

Workers convert after-hours enquiries

3 enquiries x $80

= $240

$3,655 recovered monthly

Time Saved (Converted to $)

Admin work automated

12 hrs/wk x $30/hr x 4.3 wks

= $1,548

Customer support time

15 hrs/mo x $30/hr

= $450

$1,998 in time value

Tools & People Replaced

Receptionist not hired

Sydney part-time average

= $3,250/mo

Zapier subscription not needed

= $165/mo

Manual scheduling tools

= $50/mo

$3,465/mo replaced

Total monthly value

$9,118

Cost

$500/month

Net value

$8,618/month

For every $1 spent on BEPRA Growth, clients get back $18.20 in value.

That's $103,416 of net value per year. The cost: $6,000.

Real example: An Australian trades business missing 60% of calls implemented Voice AI Workers. Result: $14,000/mo in recovered bookings, 22% quarterly growth.

Source: FlowWorks Voice AI case study, 2024

Conservative averages. Sources: Reckon Australian SMB research, Payscale Australia, ScaleSuite SMB research, Sydney Seek/Indeed receptionist data, FlowWorks case study. Actual ROI varies by business.

Versus Everything

BEPRA against the alternatives.

Five common ways small businesses solve this. None do what BEPRA Growth does.

DIY

  • Monthly cost$0 (your time)
  • Setup timeHours/week ongoing
  • Works 24/7
  • Adapts in real time
  • Re-engages lapsed customers
  • Website included
  • Monthly reporting & insights
  • Strategic insights

Zapier

  • Monthly cost$165
  • Setup timeDays
  • Works 24/7
  • Adapts in real time
  • Re-engages lapsed customers
  • Website included
  • Monthly reporting & insights
  • Strategic insights

Receptionist

  • Monthly cost$3,250
  • Setup timeWeeks (hiring)
  • Works 24/7
  • Adapts in real time
  • Re-engages lapsed customers
  • Website included
  • Monthly reporting & insights
  • Strategic insightsLimited

Generic Chatbot

  • Monthly cost$99-$500
  • Setup timeHours
  • Works 24/7
  • Adapts in real time
  • Re-engages lapsed customers
  • Website included
  • Monthly reporting & insights
  • Strategic insights

BEPRA Growth

  • Monthly cost$500
  • Setup time30-min call
  • Works 24/7
  • Adapts in real time
  • Re-engages lapsed customers
  • Website included
  • Monthly reporting & insights
  • Strategic insights
97%

less than a Sydney receptionist

12 hrs

weekly back to your business

78%

buy from the first responder

1

of these includes a website

By Industry

Different businesses, same direction.

BEPRA delivers value across small business industries. Click any industry to see specific numbers.

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